ezyVet Admin - Chapter 7

Discover customizable Demeanor Statuses

From curious Cocoa to happy Honey, stay on top of any type of animal behavior with new Patient Demeanors. You'll have the ability to add and customize your own to better prepare your team on how to best handle any animal in your practice at any time

What to expect with Patient Demeanors

There are eight more standard demeanor options to choose from, and the ability to customize your own using a range of icons and colors. With this added flexibility, you can effectively communicate patient temperament throughout your practice.

  • Improve workplace safety by giving your team a heads up on what to expect when handling the animal
  • Easier management of a Fear Free clinic. We've included the Ladder Spectrum of Fear, Anxiety & Stress (FAS) in the line-up of standard demeanors
  • List multiple behaviors from for one patient, eg. ‘Bites’, ‘Anxious’ to and ‘Aggressive’, as well as identify key health concerns such as allergies to food or medication
  • Increased customization by bringing in your practice’s own naming conventions by building your own custom demeanors
  • Keep a positive client experience - Hide Demeanors from the view of sensitive clients lest they see their pet as anything less than perfect

How to Set-up a new Demeanor

  1. Head to the ADMIN in the top navigation bar
  2. In the settings list, select Patients
  3. Select Demeanours
  4. In the Name box, enter a name for the new demeanor
  5. In the Order box, enter an applicable order value, this is what controls the sequence that ezyVet uses to show the information in the user interface
  6. In the Icon box, select the most appropriate icon for the demeanor
  7. In the Colour box, select a color for the demeanor status
  8. Then select Save

Want to learn more?
Dive deeper with the ezyVet Help Guide for more information on configuring Patient Demeanor Statuses. Head to the Help Tab in your ezyVet site and search
Make a custom demeanor status.

Bulk Discounts both

Bulk Update Patient Demeanors

Don't waste time updating your backlog of patients with new demeanors, update them with the Bulk Update function

  1. Navigate to the Records Dashboard and select the Patient in the Record Type drop-down
  2. If necessary, identify the group of patients you want to bulk update by using the All, Any, or Excluding filters (you can also filter patients based on an existing Demeanor.)
  3. Select Show Records
  4. Select all or some of the patients that appear in the Patients list
  5. Select an 'Add Demeanor' or 'Remove Demeanor' from the Action drop-down under Perform Action
  6. In the pop-up, select the demeanor you would like to add or remove to this group then select Add/Remove Demeanor to bulk set this demeanor for all selected patients

Helpful Hint: to access the records dashboard you will need the 'Use Records Dashboard' permission active on your account.