Cloud software

Hardware Requirements

It is very important to ensure that your IT/Technology infrastructure is suitable for ezyVet to run optimally after implementation go-live. ✅

Our suggested hardware requirements

Run your practice from anywhere, anytime. ezyVet’s cloud-based solution is available 24/7/365 from any device with a web browser. You can easily access ezyVet from your smartphone (iPhone or Android), tablet, laptop or desktop computer (Windows, macOS or Chromebook).

1. Internet requirements

Internet is one of the most important components for a cloud-based application like ezyVet. You will require a quality internet connection (in terms of stability) that is properly filtered with a reliable provider. If you believe your internet connection does not meet these requirements, please either contact your IT provider or the ezyVet team to discuss options.

1.1 Minimum download speed:

  • Small practice: Minimum 20 Mbps.
  • Large practice: Minimum 50 Mbps.

If you have any of the issues below, please let us know before you go live with ezyVet, they can nearly always be sorted out.

2. Computer requirements

As ezyVet is a cloud-based product, the performance requirements of the device are minimal, however, the newer and faster the devices are, the faster ezyVet will operate. If you are replacing any devices, we recommend you consider the following minimum specifications:

2.1 Processor


  • Intel Core i5.
  • AMD Ryzen 5.
  • Intel Core i7 or better.
  • AMD Ryzen 7 or better.

2.2 Memory

  • Minimum: 8 GB.
  • Recommended: 16GB.

2.3 Operating system

  • Microsoft Windows (minimum version Windows 10).
  • Apple macOS (minimum version macOS Big Sur).

An IDEXX VetConnect PLUS account allows you a 2-way integration with the IDEXX VetLab Station from any operating system.

Please note the compatibility requirements for the following integrations:

  • While Abaxis Fuse allows for a two-way integration, if you don’t have Abaxis Fuse and would like to use the Abaxis one-way integration, please note it is only compatible with Windows 7.
  • Both the Heska one-way and two-way integration are compatible with Window 7 or newer.

2.4 Hard drive

No specific requirements, although a solid state drive is recommended.

2.5 Monitor

Minimum: 22-inch widescreen display with Full HD resolution (1920 x 1080, 1080p).

2.6 Other software and applications

  • Adobe Acrobat Reader DC (optional but recommended).
  • Microsoft Office or equivalent (optional but recommended).

2.7 Antivirus Software

We recommend using an antivirus that is not too invasive of the web browser.

3. Backup internet (optional)

It can be a good idea to consider a backup internet connection via a cell phone network provider. These are fairly inexpensive and provide instant backup if your internet ever has an issue. You could also use a data plan from your smartphone device as a backup.

It is not expensive these days to purchase routers that are suitably built to have cellular redundancy and automatically switch to this where required. Please see your IT provider for details.

4. Recommended printers, hardware, and consumables

4.1 Label printer

DYMO LabelWriter 550 (recommended).

4.2 Labels

Thermal Direct (removable) 70 × 45 recommended.

4.3 Barcode labels (optional)

Thermal Direct (removable) 31 x 22 x 3.

4.4 Barcode scanner (optional)

Any USB barcode scanner will be compatible.

4.5 If using any of the following in-house machines:

  • Zoetis Vetscan FUSE.
  • Heska.

There needs to be a computer close to the machine with Internet access.

The computer needs to have a static IP address.

Firewall exceptions will need to be set for ezyVet software.

5. Recommended payment solutions

  • PayJunction - ezyVet is a certified PayJunction partner for the United States.
  • Windcave - ezyVet is a certified Windcave DPS partner for Australia, Canada, New Zealand, and the United Kingdom.

Disclaimer: ezyVet does not get involved specifically with hardware/technology/networks/internet connections and does not employ people on the helpdesk or implementation teams who are suitably skilled or equipped to provide suitable answers and resolutions. ezyVet does have people on staff who can help measure and advise your technology provider how to configure and test the infrastructure to ensure success when using ezyVet.