Online Portal: Troubleshooting

Take your Online Portal knowledge to the next level with a deeper dive into advance settings

Elly Sutcliffe

Support Specialist

Support

After youโ€™ve picked up on the Online Portal setup, youโ€™re able to tackle advanced configuration settings to customize your portal even more. Pick up a few troubleshooting tips and know what to look out for when managing your Online Portal. 

This session will guide you through common scenarios that may require extra care, including:

  • Handling of appointment requests and communication to a client
  • Fixing up duplicate contacts (from incomplete booking requests)
  • Best practices when mapping or troubleshooting the question tree
  • End-to-end walkthrough of the online store

On-demand webinar

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