The right integrations can transform the way a veterinary practice works - cutting admin, improving accuracy, and keeping every part of your workflow connected.
ezyVet brings your essential tools together so information flows smoothly across your system and your team can stay focused on patient care. Below, we’ve answered the most common questions to help you understand how integrations fit into your day-to-day and what they can do for your practice.
What is an integration, and how does it work with ezyVet?
An integration is a digital link between two systems that allows them to share data automatically. ezyVet integrations are built by external partners using the ezyVet API, which lets two applications “talk” to each other. Data is automatically exchanged between ezyVet and ezyVet integrations, which keeps information consistent across the system and ensures a smooth user experience. This allows things like diagnostic results, payment transactions, and supplier purchase orders to flow directly into ezyVet without manual entry.
Learn more about integrations!
What are the benefits of using integrations in a veterinary practice?
Integrations can make a big difference in how smoothly your practice runs. Some of the key benefits include:
- Efficiency: Less double-handling and more streamlined workflows.
- Accuracy: Consistent, up-to-date across systems.
- Visibility: A clearer picture of your operations - diagnostics, inventory, finances, and more.
- Profitability: More accurate revenue capture and fewer hours lost to admin tasks.
- Team and client experience: Your team gets time back, and clients enjoy faster, smoother service.
How do I know if an integration is safe?
All authorized IDEXX integrations are built in partnership with IDEXX and go through a formal certification process to ensure they are reliable, secure, and fully supported. IDEXX support teams can troubleshoot these integrations quickly, and updates to ezyVet are coordinated with partners to prevent disruption.
Benefits of authorized integrations:
- Security: Certified integrations follow IDEXX standards and protect sensitive data.
- Stability: Designed and tested to work smoothly with IDEXX software.
- Support: IDEXX can troubleshoot issues and provide assistance.
- Seamless updates: IDEXX coordinates updates with partners to ensure reliability.
- Clear documentation: Integration instructions are complete and easy to follow.
Learn more about integration safety.
What is an unauthorized integration?
You might come across integrations that are created without IDEXX’s consent. While these integrations promise to offer quick solutions, they can pose significant risks:
- Cybersecurity risk: Excessive permissions can give access to sensitive data.
- System instability: Can strain the software and affect other users.
- Breakage during updates: IDEXX software updates may cause the integration to stop working.
- No support: IDEXX support cannot troubleshoot, fix, or restore data if issues occur.
- Workflow disruption: Day-to-day operations can be interrupted.
Unauthorized integrations can compromise security, reliability, and support, and should be avoided.
Learn more about integration safety.
What integrations does ezyVet have?
ezyVet supports integrations across many categories - including diagnostics, payments, client communication, inventory, and more. You can browse the full list in the integrations directory and filter by category or region to find what fits your practice needs.
Check out the full list of ezyVet integrations!
How much do ezyVet integrations cost?
ezyVet does not charge practices to enable or use commercial integrations. The technical connection that allows data to flow between ezyVet and an integration partner is provided at no cost by ezyVet.
Any fees associated with an integrated service (for example, subscription, usage, or implementation fees) are set and billed directly by the integration partner. Questions about those costs should be directed to the partner providing the service.
How can my practice get started with integrations?
A good place to start is by looking at where your team spends the most time on manual work - things like entering lab results, communicating with clients, or reconciling payments. From there, explore which tools integrate with your practice management software, prioritizing the ones that will have the biggest impact on your daily work.
Bring your team along for the journey with training and feedback, and check in regularly to see what’s working. Over time, you’ll spot new opportunities to connect systems and keep improving your workflow.
How do I know if an integration is really helping?
Tracking the right metrics helps you see the real-world value of your integrations and understand where they’re making the biggest impact.
Of course, exactly what you should be tracking depends on the workflow. For example, with client engagement tools, you might track how much time your team spends on the phone, client compliance rates, or appointment no-shows. For payments, look at missed payments or reconciliation errors. And if you’re using a controlled drug integration, reconciliation time and inventory variance are key metrics that can show how well the integration is supporting your practice.
Conclusion
Integrations can make a real difference in how smoothly your practice runs, helping your team save time, reduce errors, and deliver better care.
If you’re curious about what integrations could do for your practice, take a closer look at your tools and explore the possibilities - small changes can have a big impact.