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How We Work: Customer-led live learning series

How We Work is a brand-new webinar series showcasing how veterinary teams get the most out of ezyVet. Each session features a real practice sharing practical tips, demos, and strategies you can apply in your own clinic. Discover how veterinary practices are transforming workflows, improving consistency, and boosting revenue.

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How we work | Standard of care, with Shawn Graves

Shawn Graves, Practice Owner at Paws Around Town, a busy mobile practice run by a husband-and-wife team, shares how they streamlined operations. Like many practices, they were looking to reduce manual tasks, improve consistency, and get more value from their software.

In this session, Shawn will share:

  • How SOC's and automated communications streamline care.
  • Tips to build or refresh your own SOC workflows.
  • Strategies to drive client engagement and team adoption.
Watch now
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How we work | Clinical Templates, with Shane Simpson

Dr. Shane Simpson, co-owner of Karingal Veterinary Hospital in Karingal, where a team of 11 veterinarians and 40 support staff faced inconsistent protocols and missed charges, shares how they turned things around. By implementing templates and automating charge capture, they improved consistency, increased monthly revenue by 50%, and saved $1.5 million over three years.

In this session, Shane will share:

  • How templates standardize care and capture every charge.
  • Strategies to drive adoption and get your staff on board.
  • How templates drive real business impact.

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How We Work | Power of integration with Kelli Geswein

Kelli Geswein, Practice Manager at Cheat Lake Animal Hospital, a practice that grew from a small strip mall clinic into a 21-doctor emergency hospital, shares how her team uses ezyVet integrations to streamline workflows, save time, improve patient care, and set the practice up for long-term success.

In this session, Kelli will share:

  • How integrations streamline workflows across the practice.
  • Ways to cut manual work and admin burden.
  • How connected systems free up staff time for patient care.
Watch now