Five years ago, Sophie Griffiths was a swim teacher in her home town in Melbourne, Australia. When her mother, Vet and owner of a small animal general practice called '313 Vets' in Hawthorn begun their journey with ezyVet, Sophie was there helping her mum with the transition.
“I have always been decent with computers” Sophie says. “My brain is just wired that way. So I was helping [mum] learn the new system."
Conversation arose that ezyVet was hiring, around the same time that Sophie had started looking for a new job - one that didn’t confine her to a chlorinated pool. Sophie was told she should apply, and before she knew it she was off to Auckland, New Zealand to begin her career with ezyVet.
Four years later, Sophie is celebrating another anniversary in the ezyVet family. The best thing about it, Sophie says, is that she can look back and say, “remember when."
When Sophie first started in the humble Newton, Auckland office, there were seven other employees. The database was a lot smaller then, but it was still a very busy role.
“It kept me on my toes, but also kept me entertained. I was enjoying the challenge, learning new things everyday, I’m still learning!"
In the four years Sophie’s been with ezyVet, she has been globe-trotting from King Island, Australia to Singapore, Hong Kong, and Colorado, where she attended the VOS (Veterinary Orthopedic Society) conference – or as she likes to refer to it, Vets on Skis.
“The travel was intense at times but also a lot of fun.”
The new beginnings came with its challenges. Sophie was working hard to learn both Support and Implementation roles, and often struggled being away from her family and friends back home in Australia.
“If you ask my mum, every time I spoke with her I was quitting and coming back home, because it wasn’t the right job for me. Every time, she would talk me out of my perfectionist ways and help me realize there was no book for this company, I could help write the book.”
In only her second year at ezyVet, Sophie had become the Implementation Team Lead, and a highly sought-after knowledge resource both from within the company and from clinics using ezyVet.
Sophie says, “I love a good puzzle and ezyVet presents me with them regularly. One of the best things about this job is changing a clinic or hospital’s business in such a major way. We’re changing the world of veterinary medicine, and whilst not all of our staff can see it first hand, the amount of positive feedback we get is overwhelming. Seeing the excitement on clinic staff’s faces when we can help simplify a 60-minute process into 20 minutes is so satisfying.”