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How We Work: Customer-led live learning series

How We Work is a brand-new webinar series showcasing how veterinary teams get the most out of ezyVet. Each session features a real practice sharing practical tips, live demos, and strategies you can apply in your own clinic. Tune in and discover how veterinary practices are transforming workflows, improving consistency, and boosting revenue.

How we work | Standards of care, with Shawn Graves

Meet Shawn Graves, Operations Manager at Paws Around Town, a busy mobile practice run by a husband-and-wife team. Like many practices, they were looking for ways to cut down on manual tasks, improve consistency, and get more out of their software.

In this customer-led live learning session, Shawn will show how they use SOC's (Standards of Care) and automated communications to transform workflows, boost compliance, and free up valuable time.

In this session, Shawn will share:

  • How SOC's and automated communications streamline care.
  • Real examples from Paws Around Town in action. .
  • Tips to build or refresh your own SOC workflows.
  • Strategies to drive client engagement and team adoption.
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How we work | Clinical Templates, with Shane Simpson

Join Dr. Shane Simpson, co-owner of Karingal Veterinary Hospital, for a customer-led live learning session on transforming clinical workflows with ezyVet Clinical Templates.

Karingal Veterinary Hospital, a busy practice with 11 veterinarians and a team of 40, faced challenges common to many practices: inconsistent medical protocols and missed charges. By implementing clinical templates and automating charge capture, they not only improved consistency across the team but also achieved measurable business impact, including a 50% growth in monthly revenue and $1.5 million saved over three years.

In this session, Shane will share:

  • How clinical templates are applied across the SOAP to standardize care and capture every charge.
  • Tips for configuring templates to suit your team and workflow.
  • Strategies to drive adoption and get your staff on board.
  • How templates create business value and improve revenue capture.
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How we work | EOY Reporting, with Kelli Geswein

Join Kelli Geswein, Practice Manager at Cheat Lake Animal Hospital, a community-focused practice that grew from a small strip mall clinic into a world-class, 21-doctor emergency hospital.

With over 25 years of experience at Cheat Lake, Kelli has seen firsthand how leveraging integrations unlocks efficiency, saves valuable time, and turns data into actionable insights. In this customer-led live learning session, she will share how her team uses ezyVet’s integrations from diagnostics to reporting to streamline workflows, improve patient care, and set the practice up for long-term success.

In this session, Kelli will share:

  • How integrations streamline workflows across your practice.
  • How to reduce manual work and administrative burden.
  • How connected systems improve day-to-day operations.
  • How Cheat Lake uses integrations to free up staff time for patient care.
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