After you’ve picked up on the Online Portal setup, you’re able to tackle advanced configuration settings to customize your portal even more. Pick up a few troubleshooting tips and know what to look out for when managing your Online Portal.

This session will guide you through common scenarios that may require extra care, including:

• Handling of appointment requests and communication to a client

• Fixing up duplicate contacts (from incomplete booking requests)

• Best practices when mapping or troubleshooting the question tree

• End-to-end walkthrough of the online store