Realising your vision: starting a new veterinary practice

with Jack Peploe, Ciaran Milford, Dr Ian Stroud & Lance Rice

Jack Peploe

Director and Certified Ethical Hacker

Veterinary IT Services

Ciaran Milford

Senior Sales Lead


Dr Ian Stroud, BVSc, MRCVS

Director and Veterinary Practice Business Advisor

Pet People

Lance Rice

Creative Director


So, you’re thinking of starting your own veterinary practice - congratulations!

In this free webinar, join our very special guests for a deep dive into everything you need to know about starting a successful veterinary practice in the UK. Expect straight-talking advice and practical takeaways covering every step of the new practice journey, including planning, investment costs, hiring and retention tips, the client journey, hardware and software insights, and so much more!

Learning Objectives:

  • Your vision and place in the market.
  • Business road map, place in the community, and general up-front investment.
  • Evaluating the tools of the trade available to a new veterinary practice and the importance of your PMS.
  • The importance of recruitment, tips on good retention.
  • The client’s journey.

Dr. Ian Stroud, Founder and Veterinary Director of Pet People

Dr. Ian Stroud, BVSc, MRCVS, is the Founder and Veterinary Director of Pet People Vets, an independent small animal veterinary clinic located in the heart of Richmond, South West London.

A 25-year veteran of the veterinary industry, Ian has a unique understanding of the challenges and opportunities involved with starting a veterinary practice in the UK market. Over the course of his career, he’s started a number of successful veterinary practices, drawing on the simple philosophy that building a healthy business starts with building a happy team. Ian has a special interest in keyhole surgery, being one of the first veterinarians to offer it in London.

Jack Peploe, Director of Veterinary IT Services

Jack Peploe is a Veterinary IT Expert and Certified Ethical Hacker. A serial tech entrepreneur since the age of 16, providing trusted and accredited IT support services to vets across the UK.

Having worked with the veterinary industry for more than 18 years, Jack understands exactly what it takes to run a successful veterinary practice. He’s passionate about helping practices across the UK leverage technology to save time, whilst delivering exceptional patient care and bolstering their security posture.

Ciaran Milford, EMEA Sales Manager at ezyVet

Ciaran Milford is the EMEA Sales Manager at ezyVet, one of the world’s leading practice management solutions. During his career, Ciaran has worked with veterinary clinics at just about every stage of the business lifecycle, from aspiring practices right the way through to established universities and corporate groups.

Ciaran is passionate about helping practices find the right solutions for their needs. Drawing on his extensive experience in the veterinary technology space, he plays an instrumental role in helping UK veterinary professionals achieve their business goals.

Moderator: Lance Rice, Creative Director at ezyVet

A storyteller by heart and a video producer by trade, Lance travels the world to meet veterinary professionals from all walks of life and capture their stories.

Some of his key achievements include the creation of the ezyVet customer story library and Mindful May, ezyVet’s health and wellbeing initiative for veterinary professionals.

FOR MORE INFO SEE OUR: Complete Guide to Starting a New Veterinary Practice

Everything you need to know to start a new veterinary business from scratch - from the groundwork preparations to the business plan, legal requirements to insurance, recruitment to opening day.

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