Vello is built to work directly with ezyVet, so client communication happens as part of the workflow. Messages, confirmations, and follow-ups stay connected to the patient record, and schedules update automatically as clients respond.
Preventive reminders driven by your Standards of Care
Vello uses the Standards of Care you already manage in ezyVet to send preventive care reminders. There’s no separate setup or duplicate rules. Reminders follow your care plans and help keep wellness care on track.
Appointment confirmations that update the schedule
Clients confirm appointments through Vello, and the ezyVet schedule updates immediately. Front desk teams see real-time status, and no-shows are easier to prevent before the day gets busy.
All client messages live in the patient record
Replies, confirmations, and conversations across SMS, email, and Vello write directly into ezyVet. Every message stays attached to the right patient and client record, keeping communication organized and easy to find.
Online scheduling that reflects real availability
Clients can request or book appointments using your live ezyVet calendar and scheduling rules. Requests and bookings sync automatically, helping avoid double-booking and reducing back-and forth with the front desk.
Education and diagnostic conversations built into the flow
Vello supports preventive care education and diagnostic discussions as part of the client experience. Messages, opt-ins, and follow-ups stay linked to the patient record, keeping care decisions documented and easy to follow.
Vello users are seeing measurable results.
%
increase in wellness visits
%
increase in practice revenue
%
increase in overall visit volume
FAQs
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