How to choose the right veterinary software for your practice

ezyVet or Impromed

Comparing ezyVet and Impromed means weighing cloud-native flexibility against a legacy on-premise system with deep institutional history. Explore the differences and decide which approach best aligns with where your practice is today - and where it’s going next.

Dog thinking about ezyVet or Covetrus Pulse

What matters most to your practice?

Both ezyVet and Impromed can support the day-to-day demands of a veterinary practice. The bigger difference is how each platform approaches technology, infrastructure, and growth over time. Impromed is built around a traditional on-premise model, with software hosted on servers inside the clinic and managed locally. ezyVet is designed as a cloud-native platform, giving teams the flexibility to work from anywhere without the overhead of maintaining server infrastructure.

ezyVet might be right for you if...

You want a platform that can grow with your practice, without having to switch systems again later.
IDEXX diagnostics and imaging are central to daily workflows.
Expansion plans include additional doctors, locations, or higher diagnostic volume.
You need granular reporting to understand performance across doctors, services, and locations.
Deeper clinical workflows and automation are a priority.

Impromed might be right for you if…

Your practice is long-established on Impromed and your workflows are deeply embedded in the system.
You have in-house IT resources to manage servers, updates, backups, and hardware maintenance.
The cost and disruption of change outweigh the limitations of your existing system.
You rely heavily on Covetrus-connected tools such as vRxPro, CUBEX, or Covetrus Payments.
Your team is experienced with the system and prefers continuity over change.

ezyVet or Impromed: Feature comparison

Impromed is a server-based system, meaning it runs on infrastructure hosted at your clinic. This requires ongoing management of hardware, updates, backups, and IT support. ezyVet is cloud-based, accessible from any device with an internet connection, with updates and backups handled automatically. Both platforms cover similar functional areas, but differ significantly in workflow speed, integration depth, and long-term scalability.

Feature	ezyVet	Impromed
IDEXX diagnostics & imaging integration
Inventory management
Multi-location management
In-person onboarding & training
Cloud-based platform
Mobile & remote access
Advanced reporting & analytics
24/7 live support (phone & email)

How ezyVet compares to Impromed

Impromed has been a long-standing system in the veterinary industry, particularly for larger or established practices with existing infrastructure and deeply embedded workflows. The key differences between the two platforms emerge in architecture, usability, and long-term operational overhead.

Interface and day-to-day usability

Impromed's dense interface exposes a wide range of clinical and operational data - valuable for some teams, though it can mean a steeper learning curve and more complex navigation. ezyVet prioritizes clarity and speed, letting teams move between patients, diagnostics, and billing with fewer steps.

Diagnostics and imaging

Both platforms integrate with IDEXX diagnostics and support DICOM imaging workflows across multiple vendors. In ezyVet, IDEXX integration is embedded directly into the clinical workflow - orders, results, and charges flow automatically through the patient record. This reduces manual reconciliation and helps ensure consistency across clinical and billing data.

Cloud vs on-premise infrastructure

Impromed relies on on-premise servers, which require ongoing management of hardware, updates, backups, and IT support. ezyVet is fully cloud-based, removing the need for local servers and enabling automatic updates, remote access, and simplified IT management.

Automation across workflows

ezyVet connects clinical, diagnostic, billing, inventory, and communication workflows so that data entered once can flow throughout the system. Impromed supports similar functional areas, though some workflows may require more manual steps or rely on external systems for full automation. In higher-volume environments, these differences can become more noticeable over time.

Every practice is different. The right software depends not just on practice size and workflows today, but on where you want the practice to be in a few years.

Integrations and ecosystem flexibility

Impromed integrates with a range of Covetrus products and partner solutions through the Covetrus Connect ecosystem. This creates a tightly connected environment for practices already embedded in that stack. ezyVet offers a broader integration ecosystem supported by an open API, with deep connectivity across IDEXX systems and a wide range of third-party tools. This provides greater flexibility for practices that want to tailor their technology stack over time.

Reporting and analytics

Impromed covers core reporting needs, though advanced or multi-dimensional analysis can require additional effort. ezyVet offers more granular reporting across clinical, financial, and operational data, with deeper insight across teams, locations, and service lines.

Costs and total cost of ownership

Impromed pricing is typically provided via custom quote and may include initial licensing fees, server hardware costs, implementation, ongoing support, and infrastructure maintenance. As an on-premise system, it also carries ongoing IT and hardware lifecycle costs. ezyVet is also quote-based but operates on a cloud subscription model that removes the need for local server infrastructure.

Already using Impromed and considering a move to ezyVet?

Many practices transition from Impromed when they reach a point where infrastructure maintenance, scalability, or workflow efficiency become limiting factors.

ezyVet’s onboarding team manages the migration process end-to-end, including data extraction, mapping, training, and go-live support.

What the switch looks like

Plan

A dedicated onboarding specialist works with the practice to map timelines, priorities, and operational needs. Plans are tailored for single‑location clinics as well as larger groups.

Migrate

Client, patient, product, and medical history data are securely transferred and validated. Practices review what’s coming over and know exactly where everything will land in ezyVet before go‑live.

Train

Teams train by role through hands‑on sessions and a sandbox environment. Learning progresses at a comfortable pace, supported by ezyVet Academy resources and live guidance.

Go live

On launch day, support is available remotely or onsite. Assistance continues as appointments, billing, diagnostics, and communication begin, with follow‑up support after launch.

“I loved the ease of the training and how fast we all learned the system. This is our third software change in 20 years and I am happy to say that the transfer to ezyVet was by far the smoothest and easiest!"

Ruby

Practice Manager, U.S.

ezyVet or Impromed: FAQs

Practice owner giving dog a treat outside veterinary practice

See how practices like yours made the switch

Our team works with practices like yours every day. Book a conversation to walk through your workflows, see how they translate into ezyVet, and decide whether it’s the right long‑term fit.

Individuals appearing in photographs or video content on this website may have received nominal consideration in connection with their participation.