How to choose the right veterinary software for your practice
ezyVet or Avimark
Choosing between ezyVet and Avimark is often less about feature comparison and more about architecture and long-term direction. Avimark is a long-established, server-based system used by many practices over decades. ezyVet is a cloud-native platform designed for modern, connected veterinary workflows.
What matters most to your practice?
Avimark is an on-premises system. ezyVet is fully cloud-based, accessible from any device with an internet connection, with updates and maintenance handled automatically. While both platforms support the core requirements of a veterinary practice, consider whether your priority is maintaining a familiar, established system, or moving toward a cloud-based platform designed for scalability, mobility, and reduced infrastructure overhead.
ezyVet might be right for you if...
Avimark might be right for you if…
ezyVet or Avimark: Feature comparison
ezyVet and Avimark are both capable of handling the fundamentals of running a veterinary practice, including appointment scheduling, patient record management, billing, inventory, and clinical documentation. Where they differ is architecture. ezyVet is cloud-based, so your team can access it from any device with an internet connection. Avimark runs on a server inside your clinic, with a hosted option also available. On paper the two platforms cover similar ground. In practice, the architecture difference shapes almost everything - mobility, updates, integration depth, and long-term total cost.
| Feature | ezyVet | Avimark |
|---|---|---|
| IDEXX diagnostics & imaging integration | ||
| End-to-end inventory management | ||
| Multi-location management | ||
| In-person onboarding & training | ||
| Cloud-based platform | ||
| Mobile & in-room charting | ||
| Advanced reporting & analytics | ||
| 24/7 live support (phone & email) |
How ezyVet compares to Avimark
Avimark has earned its place in many practices over decades of use. For clinics that need a dependable, familiar system and aren’t looking to change much, it can still do the job. But for practices feeling the friction of server-based infrastructure, limited mobility, or manual workarounds, those limitations tend to compound over time.
Cloud vs on-premise infrastructure
Avimark runs on local servers, requiring ongoing maintenance, backups, hardware management, and IT support. ezyVet is fully cloud-based, removing the need for on-site servers and enabling automatic updates, remote access, and simplified IT management.
Diagnostics and imaging
IDEXX requests are sent and received directly within ezyVet, with automatic charge capture and full result visibility in the patient record. Avimark supports IDEXX VetConnect PLUS, but many practices report that results still require manual reconciliation and some integrations feel one-directional.
Workflows that move with your team
Mobile functionality is limited with Avimark's desktop-first design. This makes on-the-floor invoicing awkward - charges often get entered later, which means revenue leakage and extra admin time. ezyVet works from any device, letting your team chart, invoice, and order diagnostics at the point of care.
Automation across workflows
Information entered once in ezyVet’s clinical record flows through diagnostics, invoicing, inventory, medication labels, preventive care protocols, and client communications automatically. Practices on Avimark frequently describe manual workarounds for inventory updates, pricing changes, and mass treatments - tasks that eat staff time and introduce the risk of missed charges or inconsistent records.
Every practice is different. The right software depends not just on practice size and workflows today, but on where you want the practice to be in a few years.
Reporting and business visibility
ezyVet provides deeper, customizable reporting across clinical, financial, and operational data - by doctor, service type, and location. Avimark’s reporting covers standard clinic metrics, but many users report limited flexibility in building custom reports without additional manual exports or workarounds.
Support and service model
IDEXX backs ezyVet with around-the-clock access to knowledgeable support, and a single team across your IDEXX products. Avimark support is provided through Covetrus, with service levels depending on support plan and region. Experiences may vary, particularly during high-demand periods or after major updates.
Costs and long-term value
Avimark pricing may include software licensing, server hardware, implementation, ongoing maintenance, and IT support - costs that vary by clinic size. ezyVet operates on a cloud subscription model, removing hardware and IT overhead. When evaluating total cost, it's important to factor in IT overhead, hardware lifecycle costs, and maintenance time - not just subscription fees.
Already using Avimark and considering a move to ezyVet?
Many practices transition from Avimark when infrastructure maintenance, mobility limitations, or workflow inefficiencies begin to impact day-to-day operations.
ezyVet’s onboarding team manages the migration process end-to-end, including data mapping, validation, training, and go-live support.
What the switch looks like
Plan
A dedicated onboarding specialist works with the practice to map timelines, priorities, and operational needs. Plans are tailored for single‑location clinics as well as larger groups.
Migrate
Client, patient, product, and medical history data are securely transferred and validated. Practices review what’s coming over and know exactly where everything will land in ezyVet before go‑live.
Train
Teams train by role through hands‑on sessions and a sandbox environment. Learning progresses at a comfortable pace, supported by ezyVet Academy resources and live guidance.
Go live
On launch day, support is available remotely or onsite. Assistance continues as appointments, billing, diagnostics, and communication begin, with follow‑up support after launch.
“I loved the ease of the training and how fast we all learned the system. This is our third software change in 20 years and I am happy to say that the transfer to ezyVet was by far the smoothest and easiest!"
ezyVet or Avimark: FAQs
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