ezyVet General Terms and Conditions

Last updated: April 2017

Welcome to ezyVet cloud based veterinary practice management software.

These General Terms and Conditions (www.ezyvet.com/terms-and-conditions), together with the Privacy Policy (www.ezyvet.com/privacy-policy) and the Specific Terms agreed between ezyVet and you (collectively,the Agreement) set out ezyVet’s, and your, rights andobligations in relation to the ezyVet Software and the Services.

By using the ezyVet Software and receiving the Services you agree to follow and be bound by the terms and conditions of the Agreement. If you do not agree to all the terms and conditions in the Agreement, you must not use the ezyVet Software or receive the Services.

These General Terms and Conditions may be varied by ezyVet at any time, effective upon the posting of modified terms on the ezyVet Website. ezyVet will advise you of changes by amending the “Last updated” date on the relevant page, by a dialog box that is presented on log in or otherwise in writing (including by email). You will ensure that you have read, understood and agree to the most recent terms posted on the ezyVet Website or as otherwise notified to you.

Subject to clauses 3.1 and 7.6, the Specific Terms may only be varied by written agreement between ezyVet and you.

1. Definitions and Interpretation

1.1

In the Agreement, unless it is specified otherwise, or the context requires otherwise: Authorised User means any employee, contractor, officer or agent of your business who is authorized by you to use the ezyVet Software and receive the Services; Business Day means a day other than a Saturday, Sunday or public holiday in Auckland, New Zealand; Customer means the person or entity that registers to use the ezyVet Software and receive the Services, as set out in the Specific Terms;

Documentation means the documentation (if any) made available by ezyVet to you through the ezyVet Software, which sets out a description of the ezyVet Software and the user instructions for the ezyVet Software;

ezyVet Software means ezyVet’s veterinary practice management software provided on a software-as-a-service basis and accessible via the ezyVet Website, as may be updated by ezyVet from time to time;

ezyVet Website means www.ezyvet.com or any other URL address notified to you by ezyVet from time to time;

Fees means the Subscription Fees and the Services Fees (if any);

Initial Subscription Term means the period specified as such in the Specific Terms;

Intellectual Property Rights means all brand names, trade marks, service marks, trade names, logos, copyrights, patents, licences, designs and rights in a design, look and feel, know-how, trade secrets, inventions, technical data, concepts, ideas, moral rights and all other similar property, whether or not registered, in the course of

being registered or unregistered and any analogous rights worldwide;

Privacy Policy means ezyVet’s privacy policy, as amended from time to time, and located at www.ezyvet.com/privacy-policy

Related Company has the meaning set out in clause 2(3) of the Companies Act 1993, except that “company” shall mean a company wherever incorporated;

Renewal Period means the period specified as such in the Specific Terms;

Services means implementation and other services (if any), as may be more particularly described in the Specific Terms;

Services Fees means the fees for the Services (if any), as set out in the Specific Terms;

Subscription Fees means the monthly subscription fees payable for your access and use of the ezyVet Software;

Subscription Term has the meaning given in clause 11.1;

Third Party Provider has the meaning given in clause 10.5(a);

Virus means any thing or device (including any software, code, file or program) which may: (a) prevent, impair or otherwise adversely affect the operation of any computer software, hardware or network, any telecommunications service, equipment or network or any other service or device; (b) prevent, impair or otherwise adversely affect access to or the operation of any program or data, including the reliability of any program or data (whether by re-arranging, altering or erasing the program or data in whole or part or otherwise); or (c) adversely affect the user experience, including worms, trojan horses, viruses and other similar things or devices;

you and your refers to:
(a) the Customer; or
(b) where the context permits, the Authorised Users; and

Your Data means the data inputted by you, or ezyVet on your behalf, for the purpose of using the ezyVet Software or facilitating your use of the ezyVet Software.

1.2

In the event and to the extent of any conflict or inconsistency between these General Terms and Conditions and the Specific Terms, and except as expressly specified in any part, the General Terms and Conditions will prevail.

2. Access to ezyVet Software

2.1

ezyVet grants you a non-exclusive, non-transferable right to access and use the ezyVet Software and the Documentation during the Subscription Term solely for the Customer’s internal business operations.

2.2

You will:

(a) ensure that the number of Authorised Users that you authorise to access and use the ezyVet Software and the Documentation does not exceed the maximum number of Authorised Users allocated to your account, as specified in the Specific Terms;

(b) be responsible for determining the level of access that each Authorised User has to access and use the ezyVet Software, and you acknowledge that ezyVet will not be responsible for your use, or inability to use, the ezyVet Software arising out of or in connection with any act or omission of the Authorised Users;

(c) maintain a written, up to date list of current Authorised Users and provide such list to ezyVet within 5 Business Days of ezyVet’s written request;

(d) keep secure logins and passwords for your access and use of the ezyVet Software and Documentation and keep such logins and passwords confidential;

(e) procure that each Authorised User will keep a secure password for its use of the ezyVet Software and Documentation and keep this password confidential;

(f) notify Authorised Users, and ensure that Authorised Users understand and agree, that their use of the ezyVet Software is subject to the terms and conditions set out in the Agreement;

(g) allow ezyVet at any time to audit your use of the ezyVet Software in order to establish whether such use is in accordance with the Agreement;

(h) promptly disable any login account, or enable ezyVet to do so, if you or ezyVet discover that any login details have been provided to any unauthorised third party; and

(i) on demand, pay to ezyVet an amount of any underpayment of Subscription Fees discovered by ezyVet through undertaking the audits referred to in clause 2.2(g).

2.3

You will not:

(a) access, store, distribute or transmit any Viruses in respect of the ezyVet Software, and ezyVet may, without liability to you, disable your access to the ezyVet Software if you are in breach of this clause;

(b) except to the extent permitted by any applicable law which is incapable of exclusion by agreement between the parties:

(i) attempt to copy, modify, duplicate, create derivative works from, frame, mirror, republish, download, display, transmit, or distribute all or any portion of the ezyVet Software and/or Documentation (as applicable) in any form or media or by any means; or

(ii) attempt to reverse compile, disassemble, reverse engineer or otherwise reduce to human-perceivable form all or any part of the ezyVet Software;

(c) access all or any part of the ezyVet Software and Documentation in order to build a product or service which competes with the ezyVet Software and/or the Documentation;

(d) attempt to undermine the integrity or security of:

(i) the ezyVet Software; or

(ii) ezyVet’s, or any third party’s, systems, networks, data, or resources used in the provision of the ezyVet Software or the Services;

(e) make the ezyVet Software and/or Documentation available to any third party except the Authorised Users in accordance with the Agreement;

(f) use or publish any of ezyVet’s branding, trade marks, or logos except with ezyVet’s prior written permission; or

(g) attempt to obtain, or assist third parties in obtaining, access to the ezyVet Software and/or Documentation, other than as provided under this clause.

2.4

You will use all reasonable endeavours to prevent any unauthorised access to, or use of, the ezyVet Software and/or the Documentation and, in the event of any such unauthorised access or use, promptly notify ezyVet.

2.5

Any act or omission of Authorised Users relating to the use of the ezyVet Software will be treated as your act or omission. ezyVet may terminate any authority you have granted to any Authorised User if ezyVet considers that the relevant Authorised User is in breach of the Agreement or puts you in breach of the Agreement.

2.6

You acknowledge that ezyVet regularly upgrades and updates the ezyVet Software and that the ezyVet Software is continually evolving. Some of these changes will occur automatically, while others may require you to schedule or implement the changes. You will, where required, upgrade your software and/or devices in order to make efficient use of the ezyVet Software. ezyVet will provide you with reasonable notice of any such changes.

3. Changes to number of Authorised Users

3.1

You may request an increase or decrease to the maximum number of Authorised Users who can access and use the ezyVet Software by notifying ezyVet. If agreed by ezyVet, ezyVet will increase or decrease the maximum number of Authorised Users on your account as soon as practicable and in accordance with the terms of the Agreement.

If you decrease the number of Authorised Users, no refunds will be paid in respect of any unused portion of any Subscription Fees that have been paid in advance. If you increase the number of Authorised Users, ezyVet will charge you for any net amount due for the additional Authorised Users in the immediately following invoice.

4. Your Data

4.1

If you are providing ezyVet with personal information, then ezyVet’s Privacy Policy applies. Please read the Privacy Policy carefully as it forms part of the Agreement.

4.2

ezyVet acknowledges and agrees that you will have sole responsibility for the legality, reliability, integrity, accuracy and quality of Your Data.

4.3

Each party will take appropriate technical and organisational measures against unauthorized or unlawful processing of Your Data or its accidental loss, destruction or damage and ezyVet will, as part of these measures, use reasonable endeavors to back-up Your Data. You acknowledge that if there is any loss or damage to Your Data, your sole and exclusive remedy will be for ezyVet to use reasonable commercial endeavors to restore such lost or damaged data from the latest back-up of Your Data maintained by ezyVet, however such restoration by ezyVet is not guaranteed. You are responsible for keeping your own up-to-date back-up copies of Your Data. ezyVet will not be responsible for any loss, destruction, alteration or disclosure of Your Data caused by any third party.

4.4

You acknowledge and agree that ezyVet may use Your Data for the purpose of:

(a) performing ezyVet’s obligations under the Agreement;

(b) ensuring that you are complying with the terms and conditions of the Agreement;

(c) improving or enhancing the ezyVet Software;

(d) performing data analysis on an aggregated and anonymous basis; and

(e) except where you have opted-out:

(i) assessing the performance of your business, including comparing or benchmarking such performance against the performance of ezyVet’s other customers’; and

(ii) accessing what other services ezyVet may provide and promote to you, including offering services that may assist in improving performance,

provided that ezyVet complies with its confidentiality obligations under clause 9.

5. Your Obligations

5.1

You will:

(a) provide ezyVet with all necessary co-operation in relation to the Agreement, and all necessary access to such information as may be required by ezyVet, so that ezyVet can provide the ezyVet Software and the Services (if any) to you, including but not limited to Your Data, security access information, configuration services and servers. You warrant that you are authorised to provide the foregoing information and/or access to ezyVet;

(b) comply with all applicable laws (including applicable privacy laws in respect of your collection, use and disclosure of any personal information that is included in Your Data) with respect to use of the ezyVet Software and your activities under the Agreement;

(c) carry out all of your responsibilities set out in the Agreement in a timely and efficient manner. In the event of any delays in your provision of such assistance as agreed between the parties, ezyVet may adjust any agreed timetable or delivery schedule as reasonably necessary;

(d) use the ezyVet Software and the Documentation in accordance with the terms and conditions of the Agreement;

(e) ensure that your network and systems comply with the relevant specifications as may be specified by ezyVet from time to time; and

(f) be solely responsible for procuring and maintaining your network connections and telecommunications links from your systems to ezyVet’s data centres, and all problems, conditions, delays, delivery failures and all other loss or damage arising from or relating to your network connections or telecommunications links caused by the internet.

6. Services

6.1

EzyVet will address any technical issues that arise on the ezyVet Website or in connection with the ezyVet Software.

6.2

Ezyvet will provide the Services (if any) in the manner set out in the Specific Terms. All expenses properly incurred by ezyVet in connection with the Services will be reimbursed as an additional charge, unless incorporated in the Services Fees.

6.3

Where ezyVet provides any Services to you:

(a) you will, within the agreed timeline, carry out all necessary administrative tasks including (without limit) gathering and providing information, setting up of templates, attending online meetings and webinars, and configuration;

(b) and those Services are in the nature of training, then your Authorised Users will be required to attend multiple online training sessions. You will ensure that your Authorised Users are available to attend such training sessions. You acknowledge that any online training sessions that are missed due to non-attendance will not be recovered. It is your responsibility to provide training for any new Authorised Users that are added after the training has been provided by ezyVet;

(c) you will carry out all checks and actions in relation to hardware required by ezyVet and notified to you from time to time; and

(d) during the onsite implementation (if any), you will make available at least one staff member with decision making authority at each site to accompany and assist ezyVet personnel at all times.

7. Charges and Payment
7.1

You will pay:

(a) the Subscription Fees; and

(b) the Services Fees (if any),

to ezyVet in accordance with this clause 7 and the Specific Terms.

7.2

Unless otherwise agreed in writing, ezyVet will invoice the Subscription Fees monthly in advance and the Services Fees monthly in arrears. Unless otherwise agreed in writing, payment of each invoice will be charged to your nominated debit or credit card on the due date specified on the invoice.

7.3

If you fail to pay any invoice when due, then without prejudice to any of ezyVet’s other rights and remedies:

7.4

(a) ezyVet may, without liability to you:

(i) disable access to all or part of the ezyVet Software, and will be under no obligation to provide access to any or all of the ezyVet Software; and/or

(ii) cease to provide any of the Services,

while the invoice(s) concerned remain unpaid; and/or

(b) interest will accrue on such due amounts at an annual rate equal to 2% over the then current base overdraft rate of ezyVet’s bankers calculated from the due date to the date the amount is paid in full.

7.4 All amounts stated in the Agreement are:

(a) exclusive of all applicable taxes, levies and duties (if any); and

(b) unless otherwise stated, specified in USD.

7.5

If you are required by law to deduct or withhold taxes or charges from the amounts due to ezyVet under the Agreement, you will ensure that the amount due to ezyVet is increased so that the payment actually made to ezyVet is the amount due to ezyVet as if no such taxes or charges had been imposed.

7.6

ezyVet may increase the Subscription Fees at the start of each Renewal Period upon 30 days’ prior notice to you and the Specific Terms will be deemed to have been amended accordingly.

7.7

If a you are carrying out a free trial of the ezyVet Software (as offered on the ezyVet Website), the free trial will begin on the day that your account is opened and end 30 days later. If you wish to continue to use the ezyVet Software at the end of the free trial period, you will need to provide valid credit card, or other payment, details.

8. Intellectual Property Rights

8.1

You acknowledge and agree that ezyVet and/or its licensors own all Intellectual Property Rights in the:

(a) ezyVet Software;

(b) ezyVet Website;

(c) Documentation; and

(d) ezyVet branding, trade names and trade marks ( ezyVet Branding),

together with all modifications, enhancements and other developments to the ezyVet Software, ezyVet Website, Documentation and ezyVet Branding (whether or not recommended or suggested by you).

8.2

Except as expressly stated in the Agreement, the Agreement does not grant you any rights to, or in, the Intellectual Property Rights, or any other rights or licences, in respect of the ezyVet Software, ezyVet Website, Documentation or ezyVet Branding.

8.3

ezyVet acknowledges and agrees that you own the Intellectual Property Rights in Your Data. You grant ezyVet a non-exclusive right to use Your Data to perform its obligations under the Agreement, and otherwise in the manner as expressly set out in the Agreement.

9. Confidentiality

9.1

Each party will keep the other party’s confidential information confidential and will not:

(a) use any of the other party’s confidential information except for the purpose of exercising or performing its rights and obligations under the Agreement; or

(b) disclose any of the other party’s confidential information in whole or in part to any third party, except as expressly permitted by the Agreement (Permitted Purpose).

9.2

In relation to either party, confidential information means the terms of the Agreement, the fact that that party has a commercial relationship with the other party, any all information that is by its designation or nature confidential including as applicable but not limited to results, outcomes, conclusions, experimental methods, notes, designs, records, computer programs, inventions, innovations, software, patterns, specifications, drawings, techniques, reports, know-how, data, processes, developments, formulations, applications, methods of manufacture, and graphics, but does not include information which:

(a) is or becomes generally available to the public (other than as a result of a breach by the receiving party of this clause 9);

(b) was, is, or becomes, available to the receiving party on a non-confidential basis from a person who is not bound by a confidentiality agreement with the disclosing party or otherwise prohibited from disclosing the information to the receiving party; or

(c) the parties agree in writing is not confidential or may be disclosed.

9.4

A party may disclose the other party’s confidential information to those of its officers, employees, contractors or professional advisors (Representatives) who need to know that confidential information for the Permitted Purpose, provided that:

(a) it informs those Representatives of the confidential nature of the confidential information before disclosure; and

(b) at all times, it is responsible for the Representatives’ compliance with the confidentiality obligations set out in this clause 9.

9.4 A party may disclose confidential information to the extent required by law, by any governmental or other regulatory authority, or by a court or other authority of competent jurisdiction provided that, to the extent it is legally permitted to do so, it gives the other party as much notice of the disclosure as possible.

9.5

Each party will on demand and, in any event, on termination of the Agreement, deliver to the other party all confidential information and any other document supplied by or obtained from the other party.

9.6

This clause 9 will survive termination of the Agreement.

10. Warranties and Liability

10.1

10.1 ezyVet warrants that:

(a) the ezyVet Software will function substantially as described in the Documentation; and

(b) to the best of ezyVet’s knowledge and belief the ezyVet Software does not infringe the copyright of any third party.

10.2

If:

(a) the ezyVet Software does not function substantially in accordance with the Documentation; or

(b) a claim is made that relates to an alleged or actual infringement by the ezyVet Software of the copyright of any third party;

ezyVet will, at its option, either:

(c) modify the ezyVet Software to conform to the Documentation or such that it does not infringe those rights; or

(d) provide a workaround solution or procure a continuing lawful right for you to use the ezyVet Software (or component thereof).

If neither of the options in paragraphs (c) or (d) is commercially feasible, either party may terminate the Agreement by giving written notice to the other party, in which case ezyVet will refund to you all Subscription Fees pre-paid to ezyVet on a prorated basis. Paragraphs (c) and (d) constitute your sole and exclusive remedy for any breach of the warranty set out in clause 10.1.

10.3

ezyVet will not be liable for a breach of the warranty in clause 10.1 to the extent of any non-conformance which is caused by use of the ezyVet Software contrary to the Documentation and any other of ezyVet’s instructions, or modification or alteration of the ezyVet Software by any party other than ezyVet or its duly authorised contractors or agents.

10.4

ezyVet does not warrant:

(a) that your use of the ezyVet Software will be uninterrupted or error-free or that the ezyVet Software is free of Viruses;

(b) that the ezyvet Software, Documentation and/or the information obtained by you through the ezyVet Software will always be available, either in its current form or at all;

(c) that ezyvet will support, maintain or continue to offer the ezyVet Software;

(d) that the ezyVet Software, Documentation and/or the information obtained by you through the ezyVet Software will meet your requirements;

(e) the accuracy, correctness, reliability and completeness of any information, analysis, calculation, or report provided through the use of the EzyVet Software (together referred to as Results). You acknowledge the Results are for informational purposes only, and that the assumptions used and figures generated are for purposes of illustration and reference only, and are subject to change depending on a variety of factors, which may not have been taken into account at the time the Results were created. To the maximum extent permitted by law, ezyVet will not be liable for any form of loss or damage, arising out of or in connection with your reliance on and use of the Results. You agree that you will not rely solely on the Results and will carry out your own analysis (other than by using the EzyVet Software) to verify the accuracy, correctness, reliability and completeness of the Results.

10.5

You acknowledge that:

(a) ezyVet may rely on the provision of services by third parties (including data centre, electricity, telecommunications and outsourcing providers) in order to provide the ezyVet Software ( Third Party Providers) and that the ezyVet Software may be subject to limitations, delays and other problems inherent in the use of such services provided by Third Party Providers; and

(b) ezyVet will not be responsible for any delays, delivery failures, or any other loss or damage arising out of or is in connection with any services provided by Third Party Providers, including any delays, delivery failures, or any other loss or damage resulting from the transfer of data over communications networks and facilities, including the internet.

10.6

Except as expressly set out in the Agreement, the ezyvet Software and the Documentation are provided on an “as is” basis and all representations, conditions or warranties (whether express or implied, statutory or otherwise, and including warranties of merchantability and fitness for a particular purpose) in respect of the ezyVet Software and Documentation are expressly excluded.

10.7

You will indemnify ezyVet against all costs, losses, expenses and damages arising out of or in connection with:

(a) any claims against ezyVet resulting from your, and Authorised Users’, use of the ezyVet Software and the Documentation; and

(b) any breach by you of the Agreement.

10.8

ezyVet will not be liable to you, your Authorised Users, and your Related Companies for loss of profits, loss of revenue, loss of data, or any indirect, consequential or special loss or damage suffered or incurred by you, your Authorised Users, and/or your Related Companies arising out of or in connection with the Agreement or your use of the ezyVet Software.

10.9

ezyVet’s liability arising out of all claims for loss or damage under the Agreement will not exceed in aggregate an amount equal to the Subscription Fees and the Services Fees actually paid by you to ezyVet in the 6 months prior to the time the liability arises.

11. Term and Termination

11.1

The Agreement will, unless otherwise terminated as provided in this clause 11, commence on the date you subscribe to use the ezyVet Software and will continue for the Initial Subscription Term and, thereafter, the Agreement will be automatically renewed for each successive Renewal Period, unless:

(a) either party notifies the other party of termination via electronic means through the ezyVet Website, at least 60 days before the end of the Initial Subscription Term or any Renewal Period, in which case the Agreement will terminate upon the expiry of the applicable Initial Subscription Term or Renewal Period; or

(b) otherwise terminated in accordance with the provisions of the Agreement,

and the Initial Subscription Term together with any subsequent Renewal Periods will constitute the Subscription Term.

11.2

Either party may terminate the Agreement if the other party:

(a) is in material breach of the Agreement and fails to remedy such breach within 30 days of receiving notice from the other party specifying the breach and requiring it to be remedied; or

(b) goes into liquidation or has a receiver or statutory manager appointed over any of its assets, becomes insolvent or makes any arrangement with creditors.

11.3

On termination of the Agreement for any reason:

(a) all licenses granted under the Agreement will immediately terminate and you must cease using the ezyVet Software and the Documentation;

(b) each party will return to the other and make no further use of any equipment, property, Documentation and other items (and all copies of them) belonging to the other party;

(c) ezyVet may destroy or otherwise dispose of any of You Data in its possession, unless ezyVet receives, no later than ten days after the effective date of termination, a written request from you for access to the most recent version of Your Data in ezyVet’s possession. If ezyVet receives such notice, ezyVet will use reasonable commercial endeavors to allow you to export Your Data in a format specified by ezyVet within 30 days of receipt of such written request; and

(d) the accrued rights of the parties as at termination, or the continuation after termination of any provision expressly stated to survive or implicitly surviving termination, will not be affected or prejudiced.

11.4

If you terminate the Agreement under clause 11.1(a) or ezyVet terminates the Agreement under clause 11.2, you will:

(a) not be entitled to a refund of any Subscription Fees pre-paid to ezyVet for unused access to the ezyVet Software; and

(b) be liable to pay the Subscription Fees on a prorated basis for each day up to and including the date of termination of the Agreement to the extent that you have not paid for the use of the ezyVet Software on those days.

12. Disputes

12.1

If a dispute arises under or in connection with the Agreement (the Dispute), a party may not commence any court or other formal proceedings relating to the Dispute unless it has complied with the following paragraphs of this clause 12, except where the party seeks urgent interlocutory relief.

12.2

A party claiming a Dispute has arisen must give written notice to the other parties specifying the nature of the Dispute (a Dispute Notice). On receipt of a Dispute Notice, the parties will use their best endeavours to resolve the Dispute.

12.3

If, despite the efforts made pursuant to clause 12.2 , the Dispute is not resolved within 10 Business Days (or within such longer period agreed as the parties may agree in writing) any party may, by giving written notice to the other parties, require the Dispute to be submitted to arbitration. The arbitrator will be appointed by the parties or, if the parties cannot agree on an arbitrator within 10 Business Days of the written notice requiring arbitration, an arbitrator will be appointed, on application of any party, by the President of the New Zealand Law Society within a further five Business Days. Each party will bear its own costs of the arbitration and will contribute equally to the cost of the arbitrator.

12.4

Pending resolution of a Dispute, the parties must continue to perform their obligations under this Agreement.

13. Force Majeure
13.1

ezyVet will have no liability to you under the Agreement if ezyVet is prevented from, or delayed in, performing ezyVet’s obligations under the Agreement, or from carrying on ezyVet’s business, by acts, events, omissions or accidents beyond ezyVet’s reasonable control, including, without limitation, strikes, lock-outs or other industrial disputes (whether involving the workforce of ezyVet or any other party), failure of a utility service or transport or telecommunications network or service of a Third Party Provider, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of suppliers or sub-contractors. ezyVet will notify you of such an event and its expected duration as soon as reasonably possible.

14. General

14.1

These General Terms and Conditions may be varied by ezyVet at any time, effective upon the posting of modified terms on the ezyVet Website or as otherwise notified to you in writing (including by email). Subject to clauses 3.1 and 7.6, the Specific Terms, may only be varied by written agreement between ezyVet and you.

14.2

Any notice to be given under the Agreement must be made in writing, by email, personal delivery or by post sent to the email or address designated in writing by each party for that purpose from time to time and marked for the attention of the designated person or office holder (if any). Any communication by email will be deemed to be received when transmitted to the correct email address of the recipient with no indication of incomplete transmission. Any other communication in writing will be deemed to be received when left at the specified address of the recipient or on the third Business Day following the date of posting.

14.3

You will not assign, transfer, novate or otherwise deal with the Agreement or any of your rights or obligations under the Agreement, whether in whole or in part, without ezyVet’s prior written consent. ezyVet may assign, transfer, novate or otherwise deal with the Agreement or any of its rights or obligations under the Agreement, whether in whole or in part, without your prior written consent.

14.4

You acknowledge and agree that any Related Company of ezyVet may perform any of ezyVet’s obligations, or grant any of the rights licensed by ezyVet to you, under this Agreement on ezyVet’s behalf.

14.5

The Agreement constitutes the entire agreement of the parties about its subject matter and supersedes any previous understanding or agreements on that subject matter.

14.6

The Agreement will not be deemed to create a partnership, joint venture or agency relationship of any kind between the parties.

14.7

A provision or a right under the Agreement may not be waived except in writing signed by the party granting the waiver.

14.8

If any provision of the Agreement is held to be invalid or unenforceable the remaining provisions of the Agreement will not be affected and will remain in full force and effect.

14.9

A party may exercise a right, power or remedy under a the Agreement at its discretion, and separately or concurrently with another right, power or remedy. A single or partial exercise of a right, power or remedy by a party under the Agreement does not prevent a further exercise of that or of any other right, power or remedy.

14.10

The Agreement is governed by the laws of New Zealand. The parties submit to the non–exclusive jurisdiction of the New Zealand courts in respect of any dispute or proceeding arising out of the Agreement.