ezyVet Privacy Policy

This Privacy Policy was last updated on December 2017. ezyVet is committed to ensuring the privacy of all users’ (Users) information.

Application

This Privacy Policy applies to all personal information submitted by Users on the ezyVet Website, via the application or emailed to ezyVet, and any information that may be automatically retrieved through the use of the ezyVet Website or the ezyVet Software and Application. This Privacy Policy forms part of the Agreement between you and ezyVet that sets out ezyVet’s and your rights and obligations in relation to the ezyVet Software. If you do not agree to all the terms of the Agreement (including this Privacy Policy) you must not use the ezyVet Software or receive the Services. All capitalised terms used in this Privacy Policy have the same meanings as set out in the ezyVet General Terms and Conditions (unless otherwise defined in this Privacy Policy).

Changes to Privacy Policy

ezyVet may amend or update this Privacy Policy at any time, effective upon the posting of modified terms on the ezyVet Website or as otherwise notified to you in writing (including by email). You will ensure that you have read, understood and agree to the most recent terms posted on the ezyVet Website or as otherwise notified to you.

Personal information

In order to use the ezyVet Website and/or the ezyVet Software and Application, all Users will need to submit certain personal information such as their email address, name, address, telephone number, gender and date of birth. Users may be asked to submit further information from time to time. ezyVet may also collect aggregate information generated by its systems which track traffic to the ezyVet Website and/or the ezyVet Software and Application but do not relate to Users personally. Failure to provide necessary personal information when requested may result in certain services not being available to you.

Use of information and data

ezyVet may use the personal information that Users provide for the following purposes: (a) to verify Users’ identities and assist Users if they forget their password or registered login details; (b) to assist Users in using the ezyVet Website and/or the ezyVet Software and Application; (c) to enhance delivery of the ezyVet Website and/or the ezyVet Software and Application; (d) to communicate with Users in relation to their use of the ezyVet Website and/or the ezyVet Software and Application; (e) to provide further information to Users about suppliers or other websites and services which ezyVet considers may be of interest to Users; (f) for future marketing, promotional and publicity purposes, including to carry out direct marketing, market research and surveys; and (g) for any other use that Users authorise.

Disclosure of information

Unless expressly authorised to do so by the relevant User, ezyVet will not disclose any User’s personal information to any third party except where (a) the disclosure relates to the purposes for which the information was collected (as stated above); (b) ezyVet believes in good faith that it is required to do so by law; or (c) that third party is a Related Company of ezyVet and is involved in the provision of the ezyVet Website, ezyVet Software, ezyVet application or Services to Users. Notwithstanding the forgoing, ezyVet may disclose aggregate tracking information and other information that does not personally identify Users to third parties for any purpose.

Cookies and tracking

ezyVet may use a cookie file containing information that can identify details of Users’ IP addresses, device platform (e.g. Windows, Mac OS, iOS or Android), browser (e.g. Internet Explorer, Safari, Chrome or other, plus the version of browser), domain (whether Users are accessing the ezyVet Website and/or the ezyVet Software and Application from New Zealand or elsewhere) and other User information (e.g. login details). ezyVet may use the information generated by cookies to: (a) track traffic patterns to and from the ezyVet Website and/or the ezyVet Software and Application; (b) ensure any advertising or communications are being shown to the most appropriate person; and (c) enable Users to enter the ezyVet Website and/or the ezyVet Software and Application and use certain services and to visit registered-user only areas of the ezyVet Website and/or the ezyVet Software and Application. Users can choose to refuse cookies by turning them off in their browser and/or deleting them from their hard drive. Users do not need to have cookies turned on to use the ezyVet Website and/or the ezyVet Software and Application but will need them to log on to the ezyVet Website and/or the ezyVet Software and Application and to access personalised or secure content on the ezyVet Website and/or the ezyVet Software and Application. Some pages may not function properly if the cookies are turned off.

Content providers, Advertisers and Partners

ezyVet does not control the practices of content providers, advertisers, partners and other third parties connected with the ezyVet Website and/or the ezyVet Software and Application and to whom Users provide personal information whilst using the ezyVet Website and/or the ezyVet Software and Application. The ezyVet Website and/or the ezyVet Software and Application may contain links to other sites, which may not follow the same privacy policies that ezyVet adopts. ezyVet recommends that you check any relevant privacy policies before providing your personal information to any third party.

Access to and updates of information

Any personal information that you provide to ezyVet will be collected and held by ezyVet.

Users may request at any time to see the personal information that ezyVet holds about them or to correct or update any such personal information (to the extent that Users are unable to do so on the ezyVet Website). If you have any questions about how ezyVet’s services work or regarding this Privacy Policy, please email ezyVet at info@ezyvet.com

Retention

ezyVet may hold Users’ personal information both before and after the cancellation of each User’s account, but only for as long as needed to carry out the purposes described in this Privacy Policy.